Dear Arbor Impact Family Member,

Our health is our priority and we are responsible for each other, one for all and all for one.

We have prepared a guide to protect our health, take our measures and overcome these difficult days as one. We analyzed the measures taken against the Covid-19 crisis all over the world on your behalf and brought together all the good practices. In this guide, we have provided a number of tips and compiled a list of suggestions for you. You can find below our individual and corporate recommendations regarding what we can do to keep our impact area healthy and to be in constant and proper communication with everyone we interact with and how we can shape our ways of doing business.

As Arbor Impact team, we continue to keep an eye on the developments. You can contact us digitally whenever you need to do so.

Individual Measures

  • Spend your time at home as much as possible.
  • Try to stay away from crowded places.
  • Ventilate the room you are in constantly.
  • Wash your hands frequently.
  • Carry cologne or disinfectant around to use in situations when you cannot wash your hands.
  • Do not touch your mouth or nose with your hands. Always clean your hands after touching them.
  • When sneezing, cover your face with the inside of your arm.
  • While greeting, be careful not to shake hands or kiss.
  • Be sure to move every day. Exercise, even for half an hour.
  • Eat a healthy diet and get plenty of vitamins. If possible, eat spicy food.
  • Remember that a good and sound sleep comes first.
  • Prevent stress and panic in your environment. Share after confirming the accuracy of the news you received.
  • If you observe flu or COVID-19 symptoms such as coughing (respiratory complaints) and fever in yourself and/or any of your colleagues, inform your institution and get/give support to go to the nearest healthcare provider.
  • Reduce the number of visitors you invite to your workplace as much as possible. Make sure that people visiting take their own measures.
  • Prefer to use the company’s personnel vehicles for transportation, reduce your use of public transportation.
  • Keep an eye on your loved ones, inform them and make sure they take measures.

Corporate Measures

  • Choose 1 person in your company who will be responsible for this matter. Make sure that all the news on this topic goes through this person.
  • Inform your employees about general measures. (See individual measures)
  • Assign authorized persons for measures that can be taken on a department base and develop your risk and prevention plans.
  • Give your priority to the rule of keeping social distance. Avoid crowded events and gatherings. Encourage participation in online meetings, trainings and conferences.
  • Support coughers, sneezers and those with fever to go to the nearest healthcare provider by wearing a mask.
  • Ensure a distance of 1 meter in office environments. If you have a crowded office environment, encourage your employees to work from home. Be flexible in your policies and job descriptions, develop a remote monitoring mechanism.
  • Although it is not possible for all your employees to work from home, allow those in the Coronavirus risk group (pregnant, over 50, with chronic disease, etc.) to work from home.
  • Suspend travels for a while. Ask your employees traveling for business or personal purposes to report this to your company and ask them to enforce the 14-day quarantine period.
  • Support the prevention of info pollution, communicate accurate news constantly. Avoid an atmosphere with stress and panic. (See Recommended news sources)
  • Make the cleaning of common areas and common objects (door, table, coffee machine, etc.) more frequent and improve their visibility.
  • Stabilize your supply chain.
  • Take and disseminate extensive measures to sterilize stores and protect the health of store employees. (See Measures against COVID-19 in merchandising)
  • Create temporary solutions. Prefer methods that already work.
  • Share your plans with all relevant stakeholders and inform them about the decisions you take.
  • Build a highly diverse crisis team. Make prospective projections and evaluate them together. Prepare your future plans.
  • Establish rapid reporting systems and frequently monitor how you are affected by the crisis.
  • Write down the lessons you’ve learned and share your learning. Remember that short-term gains can affect you negatively in the long run.
  • Follow the needs of institutions working in the field of healthcare, think about how your institution can support this struggle, and lend a helping hand.

Measures Against Covid-19 in Merchandising

  • Regularly inform store employees about Covid-19 and prepare a guideline for practices in the store.
  • Take the temperature of store employees at regular intervals. Ask those with a temperature of 37.3 degrees and above to be directed to a healthcare provider wearing a mask. Ask the employees with high fever or coughing symptoms to never come to work and remind them that they will be deemed to have acted against occupational health & safety when they do.
  • Make sure that those with cancer, defense system disease, advanced lung disease, heart disease, uncontrollable diabetes and pregnant women do not come to work.
  • Place disinfectant for use by employees and customers in all stores. Refill the disinfectant as it empties during the day. Ensure that the frequency of cleaning and sterilization of store areas is visibly increased. Wipe surfaces (tables, aisles, door handles, etc.) that may be infected at least 2-3 times a day using liquids containing disinfectants, alcohol or hypochlorite (= bleach – 10cc per 1 liter of water).
  • Make sure that store employees wear gloves, and that payment & packaging processes are carried out wearing gloves.
  • If a credit card is used for payment, encourage contactless payment at checkout. Share the measures you take in the stores with your customers through your communication channels and maintain continuous communication. Take care to direct your customers to your online sales channels and concentrate your attention on your e-commerce ads.